Midas African Food UK (“we,” “our,” or “us”) is committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By engaging with us, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information:

  • Name

  • Contact details (email address, phone number, mailing address)

  • Payment information (e.g., credit/debit card details)

b. Non-Personal Information:

  • Browser type and version

  • IP address

  • Operating system

  • Pages viewed on our website and browsing behavior

c. Voluntary Information:

  • Customer feedback, reviews, or inquiries submitted to us

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders, including payments and confirmations

  • Provide customer support and respond to inquiries

  • Improve our website, products, and services

  • Send promotional offers, updates, and marketing communications (with your consent)

  • Ensure compliance with legal and regulatory requirements

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

a. Service Providers:

  • Payment processors

  • Delivery and logistics companies

  • IT and website support providers

b. Legal Obligations:

  • To comply with legal requirements, court orders, or regulatory authorities

c. Business Transfers:

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business operations.

4. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular system updates. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

5. Retention of Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

You have the following rights concerning your personal information:

  • Access: Request a copy of the information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete information.

  • Deletion: Request the deletion of your personal information, subject to legal obligations.

  • Opt-Out: Unsubscribe from marketing communications or withdraw consent for data processing.

To exercise any of these rights, contact us using the details provided below.

7. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze website traffic, and tailor content to your preferences. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing any personal information.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:

Midas African Food UK Email: [email protected]